Returns and Refunds

We offer a 60-day-money-back guarantee. If you are unhappy with our products, we will issue you a refund once we've received your returned items.

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next, contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at getmusclecare@gmail.com. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at getmusclecare@gmail.com and send your item to: 

US orders return to:

MuscleCare

c/o Mediascope Inc.

1117 E. Mark St.

Winona, MN  55987

Canadians return to:

MuscleCare Products

c/o Northland Fulfillment

277 Humberline Drive

Toronto, ON  M9W 0B6

Shipping 
To return your product, you should mail your product to: 

US orders return to:

MuscleCare

c/o Mediascope Inc.

1117 E. Mark St.

Winona, MN  55987

Canadians return to:

MuscleCare Products

c/o Northland Fulfillment

277 Humberline Drive

Toronto, ON  M9W 0B6

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.